Resources & FAQ
Good Faith Estimate
You are protected by Federal Law against surprise medical bills.You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You can review your rights here:
Insurance Accepted
Aetna, Blue Cross & Blue Shield, Cigna, Carelon Behavioral Health, Quest Behavioral Health, Oscar (Optum), Oxford(Optum), United Healthcare (Optum)
I utilize Headway to take care of all my insurance. Feel free to go to my profile and input your insurace information.
FAQ
How do I initiate services?
Call (469)523-6175 for a free 15 minute phone consult. You will have an oppourtunity to briefly give an overview of your needs and I will explain how Consejeria Colibri-Colibri Counseling, PLLC works. If you need more than what I can offer, or what you need is outside my scope of practice, I will provide you with referrals. I want your needs to be met and I am here to guide the process.
How will I know the length of time I need to be in therapy for?
Just likea anything else, this is hard to say for certainty. Treatment is indivudialized, but you do get say in your treamtnet. Treatment can be short-term or long-term, depending on your needs. Some people benefit from a few sessions while others may be in therapy fora longer period of time. Havind open discussions with your therapist will help answer any questions regarding theprocess.
How often are the sessions?
I typically recommend weekly sessions in the beginning, and as therapy progresses we may to move to biweekly sessions or once a month, check-in sessions. We will discuss together what might be the right fit for you.
Are services available 24/7?
No, I do not provide emergency or after hours’ care. In case of a life threatening or psychiatric emergency, please call 911 or go to your nearest emergency room.
Please allow for 24-48 hours for a response as I tend to cousneling sessions all day.
Whast is your Cancelation Policy?
I value your time, and will always reserve your allotted therapeutic hour just for you. If you are unable to attend your session, I’d like to be able to offer that time to another client. My cancellation policy therefore requires advance notice of at least 48 hours.
Are there some disadvantages to using insurance policy?
Insurance companies dictate things like length of treatment and sessions, and require that you are diagnosed with a mental health disorder for therapy to be paid for.
Insurance companies also have access to know why you are going to therapy and what progress you are making. They have the right to audit your therapy files and notes, and ask questions of your therapist about your treatment.
By bypassing insurance, I am able to keep your records secure and confidential, without limitations of an insurance company. It is always important to take the risks and benefits into account when making the best choice for yourself.
Do you see families who are currently going through a divorce or custody change?
Our office does not work with cases that are actively involved in litigation or custody changes for that specific reason. I do offer support to individuals seeking support during these changes but solely as the role of therapist.
Mental Health Links
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Books, Blogs, YouTube videos, Podcasts
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